Comments on: Cloud 9 Grille http://www.madisondining.com/cloud-9-grille/ Thu, 26 Jan 2012 01:37:37 +0000 hourly 1 http://wordpress.org/?v= By: Kellie http://www.madisondining.com/cloud-9-grille/comment-page-1/#comment-17 Kellie Sun, 29 Mar 2009 10:58:22 +0000 http://madisondining.com/index.php/2006/10/21/cloud-9-grille/#comment-17 We had a party booked for mid June at Cloud 9... I had sent the coordinator an email asking some questions and never got a response... Sent another one, no response. I called and got a recording that they were closed!!! Thanks for telling us!!! Now we have to scramble to get the date we had set up somewhere else. We had a party booked for mid June at Cloud 9… I had sent the coordinator an email asking some questions and never got a response… Sent another one, no response. I called and got a recording that they were closed!!!

Thanks for telling us!!! Now we have to scramble to get the date we had set up somewhere else.

]]> By: Lori http://www.madisondining.com/cloud-9-grille/comment-page-1/#comment-16 Lori Sat, 07 Feb 2009 18:05:32 +0000 http://madisondining.com/index.php/2006/10/21/cloud-9-grille/#comment-16 We went for dinner with my sister in law and her husband. The girls at the door were very nice. When we were seated there was no silverware, they had to clean some. Our drinks took FOREVER. The young girl that served us was less then enthused to be there, very brash and dull. When we were served our food, we all asked for water, this took 20 minutes, they needed to clean the glasses. The price was way took much for what you received. My jumbo sea scallops were closer to bay scallops, very small. My filet did taste good, but was a little over cooked on the outside. My hasbands crab cakes were awful, laking in flavor and crab. My sister-in-law enjoyed her Island Dreams martini, but didn't really comment on her meal, her husband thought is food was ok. For the price you pay and the poor service, I would not recommend Cloud 9. way over-priced. We went for dinner with my sister in law and her husband. The girls at the door were very nice. When we were seated there was no silverware, they had to clean some. Our drinks took FOREVER. The young girl that served us was less then enthused to be there, very brash and dull. When we were served our food, we all asked for water, this took 20 minutes, they needed to clean the glasses. The price was way took much for what you received. My jumbo sea scallops were closer to bay scallops, very small. My filet did taste good, but was a little over cooked on the outside. My hasbands crab cakes were awful, laking in flavor and crab. My sister-in-law enjoyed her Island Dreams martini, but didn’t really comment on her meal, her husband thought is food was ok. For the price you pay and the poor service, I would not recommend Cloud 9. way over-priced.

]]> By: Deb http://www.madisondining.com/cloud-9-grille/comment-page-1/#comment-15 Deb Tue, 12 Aug 2008 21:16:30 +0000 http://madisondining.com/index.php/2006/10/21/cloud-9-grille/#comment-15 I've been to Cloud 9 a bunch of times. I really have no complaints except that every time I've been there I haven't been WOWED. That place is so beautiful/classy looking you would think that the food and service would be the same not just OK. I’ve been to Cloud 9 a bunch of times. I really have no complaints except that every time I’ve been there I haven’t been WOWED. That place is so beautiful/classy looking you would think that the food and service would be the same not just OK.

]]> By: clint http://www.madisondining.com/cloud-9-grille/comment-page-1/#comment-14 clint Wed, 16 Jul 2008 18:20:37 +0000 http://madisondining.com/index.php/2006/10/21/cloud-9-grille/#comment-14 Jimmy...sounds like you own the place and are trying desparetly to regain some cred. I've been there once. Everything was alright, nothing out of the ordinary, food was fine, drinks were fine, but the service was terrible. Our waitress lacked class and professionalism that would be expected in such a beautiful restaurant. Unenthusiastic, bored, and unkept, are just a few adjectives that would describe the wait staff we observed while there. I really hope they (cloud 9) read about this because it seems to be the overall consensus with commenters. Jimmy…sounds like you own the place and are trying desparetly to regain some cred. I’ve been there once. Everything was alright, nothing out of the ordinary, food was fine, drinks were fine, but the service was terrible. Our waitress lacked class and professionalism that would be expected in such a beautiful restaurant. Unenthusiastic, bored, and unkept, are just a few adjectives that would describe the wait staff we observed while there. I really hope they (cloud 9) read about this because it seems to be the overall consensus with commenters.

]]> By: Cynthia http://www.madisondining.com/cloud-9-grille/comment-page-1/#comment-13 Cynthia Sat, 12 Jul 2008 01:13:21 +0000 http://madisondining.com/index.php/2006/10/21/cloud-9-grille/#comment-13 The service is poor, and the food is mediocre for the price. Have been to Cloud 9 three times over the past year in hopes that they would improve. Will not be back. The service is poor, and the food is mediocre for the price. Have been to Cloud 9 three times over the past year in hopes that they would improve. Will not be back.

]]> By: Paul http://www.madisondining.com/cloud-9-grille/comment-page-1/#comment-11 Paul Tue, 29 Apr 2008 00:09:47 +0000 http://madisondining.com/index.php/2006/10/21/cloud-9-grille/#comment-11 Such a nice atmosphere and spectacular view. I'd go back once a week. Such ashame the food is so mediocre. We have given it several trys wishing great success for Cloud 9. The area is deparate for a decent restaurant. Such a nice atmosphere and spectacular view. I’d go back once a week. Such ashame the food is so mediocre. We have given it several trys wishing great success for Cloud 9. The area is deparate for a decent restaurant.

]]> By: Jimmy http://www.madisondining.com/cloud-9-grille/comment-page-1/#comment-9 Jimmy Wed, 31 Oct 2007 19:12:50 +0000 http://madisondining.com/index.php/2006/10/21/cloud-9-grille/#comment-9 WOW! Lots of bad comments here... Maybe we are only hearing from the few that have had an unfortunate bad experience. I on the other hand love this place and go there weekly for lunch, and also for client meetings. The service is amazing and they bring out my meal quickly and it tastes delicious. For lunch I usually have the chicken quesadilla which is amazing I love a quesadilla with peperjack cheese...YUM... such a great blending of flavors. I also am fond of the Strip Steak its perfect every time I order. Oh and you have to go there at sunset!!!! The view of the capitol is unforgettable!! This restaurant is a definite must if you are on the east side! WOW! Lots of bad comments here… Maybe we are only hearing from the few that have had an unfortunate bad experience. I on the other hand love this place and go there weekly for lunch, and also for client meetings. The service is amazing and they bring out my meal quickly and it tastes delicious. For lunch I usually have the chicken quesadilla which is amazing I love a quesadilla with peperjack cheese…YUM… such a great blending of flavors. I also am fond of the Strip Steak its perfect every time I order. Oh and you have to go there at sunset!!!! The view of the capitol is unforgettable!!

This restaurant is a definite must if you are on the east side!

]]> By: Mike http://www.madisondining.com/cloud-9-grille/comment-page-1/#comment-12 Mike Mon, 15 Oct 2007 18:41:12 +0000 http://madisondining.com/index.php/2006/10/21/cloud-9-grille/#comment-12 Been here one too many times. The service is marginal at best. Drinks from the bar are served in glasses that reek of the bleaching solution used to clean them. The smell and taste almost made me sick. There are a lot of places in town that will act as if they want you there and serve their drinks in clean glasses. Find a place that cares. Been here one too many times. The service is marginal at best. Drinks from the bar are served in glasses that reek of the bleaching solution used to clean them. The smell and taste almost made me sick. There are a lot of places in town that will act as if they want you there and serve their drinks in clean glasses. Find a place that cares.

]]> By: tyler http://www.madisondining.com/cloud-9-grille/comment-page-1/#comment-10 tyler Tue, 02 Oct 2007 21:41:41 +0000 http://madisondining.com/index.php/2006/10/21/cloud-9-grille/#comment-10 The atmosphere is very nice and our waiter was great. Cheese soup is to die for ecspecially if your not from wisconsin! Menue does lack what i would enjoy on a regular basis tho. The atmosphere is very nice and our waiter was great. Cheese soup is to die for ecspecially if your not from wisconsin! Menue does lack what i would enjoy on a regular basis tho.

]]> By: Bob http://www.madisondining.com/cloud-9-grille/comment-page-1/#comment-8 Bob Sun, 06 May 2007 14:31:13 +0000 http://madisondining.com/index.php/2006/10/21/cloud-9-grille/#comment-8 We were told due to prom we could not make reservations until 8:30. The nice woman on the phone stated Prom guests would more than likely leave earlier and we could get in sooner. So our party made reservations for 8:30 and were told to come in as early as we wanted, to have some drinks in the lounge and they would get us in as early as possible once we arrived. Upon arrival at 7:30 the hostess, who through body language, intonation and facial expression was instantly unwelcoming said bluntly, "the lounge is closed you can sit at the bar and check back with us at 8:30". No welcome to Cloud Nine, enjoy a drink and we will try to get you in a little sooner, nor a sorry about the the lounge is actually closed. As a business owner myself we soaked in the rude and abrasive attitude of the hostess for a moment, asked her to cancel our reservations took a short drive to Mexicali Rose. The service, food and atmoshere at Mexicali was excellent. Perhaps Cloud Nine could send some staff over to Mexicali for some training. We were told due to prom we could not make reservations until 8:30. The nice woman on the phone stated Prom guests would more than likely leave earlier and we could get in sooner. So our party made reservations for 8:30 and were told to come in as early as we wanted, to have some drinks in the lounge and they would get us in as early as possible once we arrived. Upon arrival at 7:30 the hostess, who through body language, intonation and facial expression was instantly unwelcoming said bluntly, “the lounge is closed you can sit at the bar and check back with us at 8:30″. No welcome to Cloud Nine, enjoy a drink and we will try to get you in a little sooner, nor a sorry about the the lounge is actually closed.
As a business owner myself we soaked in the rude and abrasive attitude of the hostess for a moment, asked her to cancel our reservations took a short drive to Mexicali Rose. The service, food and atmoshere at Mexicali was excellent. Perhaps Cloud Nine could send some staff over to Mexicali for some training.

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